Support

How can we help?

Answers to common questions about FoldOut and FoldOut Pro. Can't find what you need? Email us and a real person will reply, usually within two business days.

Restore FoldOut Pro

New device or reinstalled the App? Restore your subscription in a couple of taps.

How to restore

Manage subscription

Switch plans or cancel any time in your Apple Account.

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FAQ

Frequently asked questions

What is FoldOut?

FoldOut trains the cube-folding questions found in spatial reasoning, aptitude and psychometric tests. Each question shows a flat net of six faces and four cubes, and you pick the cube the net folds into. Afterwards you can watch a 3D animation of the net folding up.

What's free and what needs FoldOut Pro?

Free: all 11 cube nets, the Colours, Dice and Numbers face styles, 12 and 24-question sessions, hints, fold-up animations and end-of-session reports.

FoldOut Pro: all 8 face styles (adding Shapes, Letters, Arrows & symbols, Patterns and Mixed), 36 and 48-question sessions, saved history with progress trends, and all-time accuracy for every net and face style.

How do I restore my FoldOut Pro subscription?
  1. Make sure you're signed in with the same Apple Account you used to subscribe.
  2. Open FoldOut and tap any Pro feature, or the upgrade button, to open the FoldOut Pro screen.
  3. Tap Restore Subscription.

You can also choose Restore Purchases from the App's menu.

Your subscription works on all your iPhone, iPad, Mac and Apple Vision Pro devices signed in with that Apple Account.

How do I cancel or change my subscription?

Subscriptions are managed by Apple. You can switch between monthly and yearly, or cancel, at any time:

  • iPhone or iPad: Settings › [your name] › Subscriptions › FoldOut Pro.
  • Mac: App Store › [your name] › Account Settings › Subscriptions.
  • In FoldOut: use Manage Subscription.

Cancel at least 24 hours before your renewal date to avoid being charged for the next period. You keep Pro until the end of the period you've paid for.

Can I get a refund?

Apple handles all App Store payments, so refunds are requested from Apple rather than from us. Visit reportaproblem.apple.com, sign in, and choose the FoldOut Pro purchase. Apple usually replies within a few days.

Can I share FoldOut Pro with my family?

Not at the moment. FoldOut Pro is tied to the Apple Account that bought it, and it isn't available through Family Sharing.

Does my history sync between devices?

No. To keep things private, your session history is stored only on the device where you played. Your FoldOut Pro subscription does carry across your devices, but each device keeps its own history.

How do I delete my history?

With FoldOut Pro, open History, tap the ••• button next to a session (or touch and hold it) and choose Delete Session. To remove all FoldOut data at once, with or without Pro, delete the App from your device.

Does FoldOut collect any data about me?

No. There's no account, no analytics, no ads and no tracking. Everything stays on your device. Read the full Privacy Policy.

Any tips for solving cube-folding questions?
  • Find the opposites first. Two faces with exactly one face between them in a straight line can never be seen together on a cube.
  • Follow one corner. Pick a face on the cube and check what should sit to its left and right after folding.
  • Watch orientation. Arrows and letters must point the right way. Many wrong answers are just a quarter-turn off.
  • Use hints, then the fold. Hints colour the edges that join. The fold animation shows why an answer works.
I found a bug. What should I include?

Thank you! Please email pulsarsandpulsar@gmail.com with your device model, its OS version, the FoldOut version (shown on the App Store page), what you did, and what happened. A screenshot or screen recording helps a lot.